Tenant Rights and Responsibilities
Renting a home works best when both tenants and landlords understand where responsibilities sit. Many disputes start not because someone is acting unfairly, but because expectations were never clear in the first place.
This guide sets out the key rights tenants have, alongside the responsibilities that come with renting a property in Hemel Hempstead and across Hertfordshire.
Your right to live in a safe home
Tenants have the right to live in a property that is safe and fit for habitation. This includes working heating and hot water, safe electrics, gas safety compliance and a structure that keeps the home weatherproof.
If something affects safety, it should be reported promptly.
Repairs and maintenance responsibilities
Landlords are generally responsible for the structure of the property, fixed installations and major systems such as heating.
Tenants are usually responsible for everyday upkeep, such as keeping the property clean, ventilated and reporting issues early before they worsen.
Paying rent and managing finances
Paying rent on time is a core responsibility. If circumstances change, communicating early is always better than letting arrears build.
Most issues can be managed when they are raised quickly.
Access and quiet enjoyment
Tenants have the right to quiet enjoyment of the property. This means landlords or agents should not enter without proper notice, except in emergencies.
Equally, tenants should allow reasonable access for inspections and necessary repairs when notice is given.
Deposits and end of tenancy
Deposits must be protected in a government approved scheme. Tenants should receive prescribed information explaining how the deposit is held.
At the end of a tenancy, returning the property in a similar condition, allowing for fair wear and tear, helps avoid disputes.
Using the property responsibly
Tenants are responsible for using the property in a reasonable way. This includes not causing damage, not making unauthorised alterations and respecting neighbours.
Communication is key
Most tenancy problems escalate due to poor communication. Reporting issues clearly, keeping records and responding to messages helps tenancies run smoothly.
Download the full guide
The full guide explains rights and responsibilities in more detail, with practical examples and common questions answered.
Know where you stand
Download the guide or contact our lettings team if you need clarity on your tenancy.
Disclaimer: This guide is general information only and does not constitute legal advice.